Returns & Exchanges

At 💚 nope., we want you to love your beauty routine, but if a product isn't the right fit, we offer a 30-day hassle-free return window for all skin and body care essentials. We are committed to ensuring your satisfaction while maintaining the highest standards of hygiene and sustainability.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring the product is at least 75% full and includes all original components.

3

Ship It Back

Download and print your prepaid shipping label from the portal, then drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing